Privacy Policy

WoodGrid is designed to provide a calm, polished, and trustworthy puzzle experience. This page explains how information may be collected, used, and protected when you use the app.

Effective date: April 13, 2026

Ledjo Kananaj ("we," "our," or "us") operates the mobile game WoodGrid (the "App").

This Privacy Policy explains how we collect, use, disclose, and protect information when you use the App. By downloading, accessing, or using the App, you agree to the practices described in this Privacy Policy.

1. Scope

This Privacy Policy applies to the App and related services, including gameplay features, advertisements, in-app purchases, leaderboards, achievements, sign-in features, cloud or platform save functionality, customer support, and any other features made available through the App.

2. Information We Collect

We may collect information directly from you, automatically from your device, or through third-party services integrated into the App.

A. Device and Technical Information

  • Device model
  • Device operating system and version
  • App version
  • Language and country/region
  • IP address
  • Device identifiers, including advertising identifiers where available
  • Crash logs, diagnostics, and performance information
  • Information about how the App, ads, and purchase flows are used

B. Gameplay and Account-Related Information

  • Scores, rankings, achievements, and leaderboard entries
  • Saved game and progress data
  • Basic profile or account information made available by platform services, such as Apple Game Center or Google Play Games Services, when you choose to sign in or use those features

C. Purchase Information

If the App offers in-app purchases, purchases are processed by Apple or Google, as applicable, and may also be supported by Unity In-App Purchasing (Unity IAP). We do not collect or store your full payment card information. We may receive limited transaction-related information such as purchase status, product identifiers, country, and basic entitlement details necessary to provide purchased content, restore purchases, validate purchases, or provide support.

D. Advertising Information

  • Advertising identifiers
  • IP address
  • Approximate location derived from IP address or device settings
  • Ad interactions, impressions, and performance data
  • Device and usage information used to deliver, measure, personalize where permitted, and improve ads

E. Support and Communications

If you contact us, we may collect the information you provide, such as your email address, your message, and any information you choose to share with us.

3. How We Use Information

  • Provide, operate, and maintain the App
  • Save progress and enable gameplay features
  • Provide leaderboards, achievements, sign-in, and cloud or platform game-service features
  • Process, validate, and restore in-app purchases and purchased entitlements
  • Display, limit, measure, and improve advertisements
  • Personalize ads where permitted and where any required consent has been obtained
  • Authenticate users with supported platform game services
  • Diagnose crashes, technical issues, fraud, and abuse
  • Improve gameplay, reliability, security, and user experience
  • Comply with legal obligations and enforce our terms

4. Third-Party Services

  • Google AdMob, for advertising
  • Unity Ads, for advertising, ad measurement, fraud prevention, and ad optimization
  • Unity In-App Purchasing (Unity IAP), to support in-app purchase functionality
  • Google Play Games Services, for leaderboards, achievements, sign-in, and related game-service features on Android
  • Apple Game Center, for leaderboards, achievements, and related game-service features on iOS
  • Apple App Store and Google Play billing and platform services, for distribution and in-app purchases

5. Advertising

The App may display ads provided by third-party advertising partners, including Google AdMob and Unity Ads. These services may use SDKs, cookies, local storage, device identifiers, IP address, and similar technologies to serve ads, limit ad frequency, measure ad performance, detect fraud and invalid traffic, and personalize ads where permitted.

6. In-App Purchases

The App may offer optional in-app purchases. Purchases are processed by the applicable platform provider, such as Apple or Google, and may be supported in the App through Unity In-App Purchasing (Unity IAP). These purchases are subject to the applicable platform provider's and service provider's terms, conditions, and privacy practices. We do not receive or store your full payment card or financial account information.

7. Leaderboards, Achievements, Sign-In, and Cloud or Platform Save Features

If you use Apple Game Center or Google Play Games Services, your nickname, profile information made available by the platform, scores, achievements, rankings, and related gameplay information may be processed by Apple or Google and displayed in relevant interfaces such as leaderboards or achievements.

8. Legal Bases and Consent

Where required by applicable law, we rely on one or more legal bases to process information, including your consent, performance of a contract, compliance with legal obligations, and legitimate interests such as maintaining security, preventing fraud, improving the App, and operating advertising-supported services.

9. Data Sharing

We do not sell your personal information for money.

We may share information with service providers, SDK providers, and platform partners that help us operate the App, including Apple, Google, and Unity, and where required by law or to protect rights, safety, property, or users of the App.

10. International Data Transfers

Your information may be transferred to, processed in, and stored in countries other than your own by us or our service providers.

11. Data Retention

We retain information only as long as reasonably necessary for the purposes described in this Privacy Policy.

12. Your Rights and Choices

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to, or withdraw consent for certain processing of your personal information.

To submit a privacy request, contact us at: [email protected]

13. Children's Privacy

The App is not directed to children under the age at which consent is required by applicable law in their jurisdiction unless explicitly stated otherwise in the store listing and configured accordingly.

14. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no system is completely secure, and we cannot guarantee absolute security.

15. External Links and Third-Party Policies

The App may link to third-party services, storefronts, support pages, or external websites. We are not responsible for the privacy or security practices of third parties.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version at this URL and update the Effective Date above.

17. Contact Us

Ledjo Kananaj
[email protected]
Albania